Frequently Asked Questions


  • Medical Group

    Do you have a fever, cough, or shortness of breath and have you been in close contact with someone known to have COVID-19, or recently traveled internationally? If you or a family member believe you might been exposed  with COVID-19, use one of the following options BEFORE presenting to the Beale Clinic or any other local healthcare facility:
    -  Call 9th Medical Group’s COVID Hotline: (530) 634-2941, option 9

    -  Call the Military Health System Nurse Advice Line: available 24/7, at 1-800-874-2273, option 1

    -  Use the TRICARE Online (TOL) Secure Messaging

    In order to ensure the safety of patients and staff, it is important that all DoD Beneficiaries call and speak to the healthcare worker BEFORE showing up to any healthcare facility. Allow the Beale Clinic and our partner off-base health agencies the opportunity to triage and assess you over the phone so they can safely determine the level of care you need and prepare for your arrival.

Chapel Corps

CPTS COVID-19 FAQs and Entitlements


  • MPF will be open for Retirements/Separations and emergencies. Please contact: (530)634-4005 0800-1530 Monday-Friday
  • AFRC: Air Force Aid Emergency Assistance, Transition Assistance and Deployment Support only. All other services will resume once the center is re-opened. Please contact at: (530)634-2863, 0730 – 1630 hours Monday, Tuesday, Thursday and Friday. 0730-1330 Wednesday.  We apologize for any inconvenience this may cause, however, we are grateful for this opportunity to serve you.
  • In response to Fitness Centers closing down here and throughout the US, Harris Fitness Center will not be 24 hour Access.  For any all questions or
  • AF Fitness & Sports is providing a FREE Exercise app until 30 April 2020. You can get FREE access to over 500 exercise videos anywhere from 1 to 60 min.  
    • 1. Download Wellbeats App or visit portal.wellbeats.com
    • Select Register - 57a4df63

Personal Property Stop Movement FAQs

9RW Telework Capabilities

FSS Facilities Updates

COVID-19 Stop Movement

For the latest information on the COVID-19 Stop Movement, please check myPers. **CAC required to access**







For day to day credit or any questions regarding the CDC and reimbursement information please contact at: (530) 634-4717

External Resources