Support Division is assigned to the 9th Mission Support Group, 9th Reconnaissance Wing, Beale Air Force Base, CA. Support Division supports the worldwide operational readiness and high altitude mission of the 9 RW and tenant organizations and responds to the wing’s contingency mission. The organization provides comprehensive supply, transportation, communication, aircraft maintenance, military personnel, and administrative services to active duty, reserve, civilian, and retired members of Team Beale. SD does this using teamwork, innovation, and efficient utilization of a diverse and talented work force.
Support Division consists of 6 branches: Administrative Support, Communications Support, Vehicle Management, Materiel Management, Systems Management, and Intermediate Maintenance.
The Administrative Support Branch provides a wide variety of quality customer support services to include ID and CAC cards, SGLI service, personal property/official travel entitlement counseling; issuing Government Travel Requests (GTRs); booking international travel through AMC; scheduling outbound household goods for pick-up through the Personal Property Shipping Office (PPSO); Base Records Manager function and training; overseeing awards and decorations process, and the Tech Order Distribution Office (TODO) for 5 squadrons and 28 subaccounts within the Mission Support Group. Additionally, this flight performs QAE duties relating to the performance of and compliance with the Commercial Travel Office (CTO) Contract, and the Direct Procurement Method (DPM) Contract. Branch personnel support contingency operations as part of the wing’s cargo and personnel deployment functions.
The Communications Support Branch operates out of the Technical Control Facility (TCF). It is a Category III Large Defense Information Systems Network Transmission Facility. The node site maintains 2000+ mission critical circuits supporting ISR, Missile Defense and Warning, Pacific Gateway, JWICS, SACCS, FAA, NSA, HFGCS, DPOC West, DHS, and DHA to name only a few. Branch personnel support contingency operations as part of the wing’s cargo and personnel deployment functions.
The Materiel Management Branch provides aircraft supplies and equipment, and cargo movement in support of the wing and associated tenants. The branch consists of Inbound and Outbound Freight, Customer Support, Mobility (Individual Protective Equipment), Aircraft Parts Store, Flight Service Center, Quality Assurance, Vehicle Operations (U-Drive-It) and Small Terminal Air Operations/Air Passenger Terminal operations. In addition, they support the wing and tenants’ unit mobility contingency operations and training requirements and operate the Cargo Deployment Function, Mobility Bag and Air Passenger Terminals during contingency operations.
The Vehicle Management Branch provides the single point of contact for all vehicles, equipment, and vehicle operation issues. The branch maintains and manages 500+ government vehicles and pieces of equipment (including tenant commands and three geographically separated locations), and manages the base GSA fleet. Branch personnel support contingency operations as part of the wing’s cargo and personnel deployment functions.
The Systems Management Branch provides high quality technology personnel to troubleshoot, repair, and maintain small computers and the Local Area Network (LAN). Support includes complete software and hardware configuration of small computers, managing all of the computer systems used by Support Division, such as MILPDS, ILSS/ESS, CMOS, etc. and maintaining inventory and accountability of ADPE for FSS. In addition, they serve as the single POC for maintenance and oversight of Land Mobile Radio and associated equipment and functions, monitor base television cable outages, excluding residential cable television service, and manages the base-wide cellular telephone distribution. Branch personnel support contingency operations as part of the wing’s cargo and personnel deployment functions.
The Intermediate Maintenance Branch provides professional, rapid-response, efficient, risk-managed, high quality driven equipment and services to the Wing and tenant organizations. This diverse unit incorporates back shop Avionics, Metals Technology, Wheel & Tire, Hydraulics, Electrical, Environmental, Transient Alert and Airborne Sensors Management. It provides back shop maintenance support for the U-2, T-38 and RQ-4 aircraft ISR missions world-wide as well as the 9 MUNS Munitions School. In addition, the unit provides communication equipment maintenance support for the Command Post strategic communications systems as well as the chase car mobile radio sets. Branch personnel support contingency operations as part of the wing’s cargo and personnel deployment functions.
Support Division was organized in February 2004 as a Most Efficient Organization (MEO), IAW AFI 38-203 Public/Private Competition using the A-76 rules. The federal government won the bid, and replaced 363 active duty and civilian authorizations with 139 civil service personnel. The MEO status officially ended in February 2012 and a waiver was requested and granted 15 Sep 2011 by HAF/A1 which kept the Support Division intact within 9th Mission Support Group where it continues to operate today.
Accomplishments & Awards
2005-2007, 2007-2009, 2011-2012 ACC Outstanding Unit Awards
2006, 2007, 2015 DISA GIG Facility of the Year Awards, Category II
Overall rating of “Excellent” 2009, 2013 during Annual Wing Ground Safety Inspection
Overall rating of “Outstanding” 2010, 2011, 2012 during Annual Wing Ground Safety Inspection
2008 ACC ORI Phase I overall rating of “Excellent”
2009 ACC LSET QVI/SI rated “Outstanding” for every flight
2011 ACC LCAP rated “Excellent”
2013 ACC IG and LCAP rated “Satisfactory”
2014 ACC IG rated SD “Outstanding” During Global Thunder 15 Phase I
2016 ACC UEI Superior teams—Technical Control Facility and Outbound Freight