Force Support Squadron wins Air Force award

Senior Airman Alfred Peckson, 9th Force Support Squadron, shows off his basketball skills while working at the Harris Fitness Center on Beale Air Force Base, Calif., October 18, 2011. Airman Peckson is a fitness specialist and assists gym members with health and wellness; the 9th FSS is a 2010 Eubank Award winner. (U.S. Air Force photo by Airman 1st Class Rebeccah Anderson)

Senior Airman Alfred Peckson, 9th Force Support Squadron, shows off his basketball skills while working at the Harris Fitness Center on Beale Air Force Base, Calif., October 18, 2011. Airman Peckson is a fitness specialist and assists gym members with health and wellness; the 9th FSS is a 2010 Eubank Award winner. (U.S. Air Force photo by Airman 1st Class Rebeccah Anderson)

Lieutenant General Darrell D. Jones (left) and Brigadier General Paul H. McGillicuddy (right) present the 2011 Eubank award trophy to Major Connie May, 9th Force Support Squadron commander, during a ceremony Oct. 25, 2011 at Beale Air Force Base, California. The Eubank award recognizes the best installation level force support squadrons evaluating them in mission accomplishment, leadership, innovation, management, customer focus, and customer impact. The award is presented annually to recognize excellence at small bases where there are less than 5,000 Airmen assigned. The award namesake was Maj. Gen. Eugene L. Eubank, a highly decorated pilot who served more than 34 years in the Air Force. General Eubank recognized the importance of morale and welfare for America's fighting forces to further the overall Air Force mission. The Order of Daedalian Foundation established the award in 1990. (U.S. Air Force photo/Mr. John Schwab)

Lieutenant General Darrell D. Jones (left) and Brigadier General Paul H. McGillicuddy (right) present the 2011 Eubank award trophy to Major Connie May, 9th Force Support Squadron commander, during a ceremony Oct. 25, 2011 at Beale Air Force Base, California. The Eubank award recognizes the best installation level force support squadrons evaluating them in mission accomplishment, leadership, innovation, management, customer focus, and customer impact. The award is presented annually to recognize excellence at small bases where there are less than 5,000 Airmen assigned. The award namesake was Maj. Gen. Eugene L. Eubank, a highly decorated pilot who served more than 34 years in the Air Force. General Eubank recognized the importance of morale and welfare for America's fighting forces to further the overall Air Force mission. The Order of Daedalian Foundation established the award in 1990. (U.S. Air Force photo/Mr. John Schwab)

Beale Air Force Base -- The 9th Force Support Squadron celebrated their first ever 2010 Maj. Gen. Eugene L. Eubank Award win once more with the presentation of their trophy at the Community Activities Center Oct. 25.

On hand to present the prestigious award to the unit was Lt. Gen. Darrell D. Jones, the Deputy Chief of Staff for Manpower, Personnel and Services.

"I'm here because we're honoring an FSS unit that did something at a level that no one else in the Air Force did," he said. "What you all do here sets a tone that permeates around the base."

General Jones talked about first impressions and how many areas that base visitors see fall under the scope of the force support squadron, from the check in at billeting to using the gym and dining facilities.

"There's an energy to be found here, an energy that says 'we are good at what we do' and taking care of Airmen, is the business of what we do. You've got the making of a wonderful base here," General Jones said.

To win the award, Beale's force support squadron competed against seven other Air Combat Command bases, and 36 Air Force-wide. After being selected as a finalist, an anonymous team of inspectors visited the base to evaluate the 9th Force Support Squadron on four areas - customer service, leadership, management and facilities and equipment. For the 9th FSS leadership, they consider the key to their success was in customer service.

"I believe it was the customer service element that helped raise the bar. We respond to every comment; it's something we pride ourselves on," said Maj. Centron Felder, 9th FSS operations officer. "People want what they pay for; they want a good product."
The Maj. Gen. Eugene L. Eubank Award is presented to the force support squadron that best represents the priorities that general Eubank placed on the morale and welfare of America's fighting forces to further the overall mission. The prestigious award was named in honor of Gen. Curtis E. LeMay, who in addition to his aviation accomplishments, had a life-long interest in support provided by Air Force Services personnel around the globe. In 1990, the Order of Daedalians established the small base category award called the Maj. Gen. Eugene L. Eubank Trophy for Services excellence, while the large base category retained the Gen. Curtis E. LeMay Trophy for Services Excellence.